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Home / Perform a simple hardware check-up
NOTE: The steps described below are a follow up of Getting started.
Hardware test
Hardware test
Extensive test
Extensive test
Cyric also provides you the oppurtunity to use the extensive option. A regular test takes about 30 minutes on avarage. The extensive option is meant to test the computer with a heavier load on longer terms. By selecting "Extensive Test", the process can take up to 8 hours!
We advise you to only use the extended test when you tried everything else and really don't know where the problem might be.
Start a scan
Start a scan
Cyric Client UI - Hardware test (version 4.2.1)
From the Cyric dashboard, click on the "Hardware Test" module.
Enter a optional referenceThe reference is a handle that can be used to search for your report in the Melissan web portal. Make sure you fill in a name or identification code that is relevant to the device. We will explain you how to search for the report at the end of this page.
In case you'd like to start a Extensive test, mark the checkbox.Read more about Extensive testing here.
Start scanning by pressing the button Start tests.
Cyric Client UI - Hardware test (version 4.2.1)
As you can see in the picture above, there are three elements that will be tested on functionality, performance and endurance:
Storage
Memory
Processor
NOTE: These tests are executed back-to-back. Not in parallel. If one element has completed, the next element will be executed until all elements are completed.
Storage
The storage test tests the internal storage(s) of a device. These include a drive self test (DST) which can tell if a drive contains bad sectors or has a slow read/write response. I also queries the S.M.A.R.T. data (if the storage provides it) to see if the storage prematurely tells us if the drive will fail in the near future.
When a device contains multiple storages (for example; a SSD and HDD), both devices will be tested.
Memory
The memory test tests the installed memory modules of a device. It is an effective tester for stress-testing the memory subsystem. It is very effective at finding intermittent and non-deterministic faults. Problems in other hardware areas (overheating CPU, out-of-specification power supply, etc.) can cause intermittent memory faults, so it is still up to you to determine where the fault lies through normal hardware diagnostic procedures; this memory test helps you determine whether a problem exists.
Processor
The processor test imposes certain types of compute stress on your system.
Cyric Client UI - Hardware test (version 4.2.1)
Auto Shutdown
Auto Shutdown
Using the checkbox at the bottom left you can immediately shut down the device after successful completion. This saves energy and you can immediately see what has already been completed and what is still in progress.
Cyric Client UI - Hardware test (version 4.4.1)
Results
Results
The results can be found on the Melissan web portal.
Search the device asset by entering the device's serial number in the Quick Search bar at the upper right corner.
Select the matching device.
The page that is currently visible shows you a compact history of all Cyric events.
Click on the most recent hardware test to view the report and results.
More information about this report can be found at Reports.
FAQs & Help Center
FAQs & Help Center
For additional information you can consult the Help Center.
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